Privacy policy

This website belongs to Hoar Oak Publishing Ltd, trading as Exmoor Magazine, PO Box 117, Ilfracombe, Devon EX34 4AS.

Your privacy on the Internet is of the utmost importance to us. We want to make your experience online satisfying and safe.

Because we gather certain information about our subscribers, we feel you should fully understand our policy and the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it.

Information we collect

We need to collect some basic information which we hold about you for your subscription. This enables us to post the magazine to you each quarter and to remind you that your subscription is due for renewal. The information includes:

  • The date you subscribed
  • Your name and address
  • Email address and telephone number (where relevant)
  • How long your subscription runs for
  • How much you paid for that subscription
  • How you paid, i.e. PayPal, credit card, cheque
  • Whether your subscription was a gift and who gave it to you and their address.

Disclosing your information

We do not pass on any of your personal information outside our organisation when dealing with your enquiry unless you have given us permission to do so. We will not use any information you supply for any other purpose without your permission. We do not hold any bank card details when you pay over the phone by card.

Cookies

To comply with EU legislation that was introduced in May 2012, this section documents how this website might collect information as you browse and use it to provide a tailored service to improve your online experience.

We may place a text file called a “cookie” in the browser files of your computer. The cookie itself does not contain Personal Information although it will enable us to relate your use of this site to information that you have specifically and knowingly provided. But the only personal information a cookie can contain is information you supply yourself. A cookie can’t read data off your hard disk or read cookie files created by other sites.

Google Analytics sets cookies to help us accurately estimate the number of visitors to the website and volumes of usage. This is to ensure that we provide a fast service that is available when you want it.

Usage tracking

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.